Reference

Terms That Cover Every Part of Your Account

These terms set out how your rp66c account works — what you can do, what we expect, and how disputes are handled. Access to the platform depends on local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessWallet verification requiredIndonesia-region rules apply
rp66c Terms That Cover Every Part of Your Account
HOW WE HANDLE THIS

Account Security and Policy Conduct

We keep account data and wallet records in line with the obligations these terms describe. Here is how we approach the four areas that matter most to your account.

Data Handling

Account data — including your registered DANA, OVO, or GoPay wallet details — is held only as long as needed for transaction records and dispute resolution under these terms.

Cookie Use

We use session cookies to keep your account active during a lobby visit. No payment credentials from DANA, OVO, or GoPay are stored in cookies at any point.

Account Security

Each login triggers an OTP verification step to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.

Requesting Changes

To update registered wallet details or request a data correction, submit a verified request through live chat or email. We process wallet-change requests after identity confirmation.

CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about a transaction made via DANA, OVO, or GoPay, our support team is the right first step. We aim to respond to account and policy queries through the channels below.

Team online

Live Chat

Open the chat window inside your account dashboard. This is the quickest path for wallet verification questions or account-conduct clarifications under these terms.

Email Support

Send a detailed message to our support address listed in the account help section. Include your registered wallet — DANA, OVO, or GoPay — for faster case matching.

Account Help Centre

The help centre inside your account contains a dedicated section for terms-related queries, including how to request a copy of your transaction history as evidence.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations — from wallet deposits to account suspension and data requests.

Yes. The same conduct rules apply regardless of which wallet you use. Transaction records from all three wallets can be used as evidence in any dispute we review.

We publish updates on this page and notify registered accounts where the change is material. Continuing to use the account after a change is published counts as acceptance of the new version.

We may suspend or permanently close your account. Any pending withdrawals may be held pending review. We will contact you at your registered details to explain the action taken.

Contact support via live chat or email and confirm your identity. We will pull the relevant DANA, OVO, or GoPay transaction records and send them to your registered contact.

Access and enforceability depend on local law and are valid only where the platform is permitted to operate. If local law restricts access in your region, these terms do not override that.

Raise the dispute through live chat first. If unresolved, follow up by email with your account ID, the relevant wallet name, and a clear description of the decision you are contesting.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.